Birthday Party FAQ
Q: When do I pay my deposit?
A: The sooner the better! A non-refundable $100 deposit must be received within two weeks following your reservation request. Failure to process payment will force cancellation of your party.
Q: How many guests can I bring to my party?
A: The price of your party includes 20 guests (includes adults, children, hosts, and the birthday child). Guests will receive admission to the museum for the entire day of the party and are welcome to come early and/or stay after the party ends.
Parties in our Birthday Party Room can accommodate up to 30 people. For each guests over 20 there is an additional charge of $8 per person. We are unable to accommodate more than 30 people due to California Fire Code.
Q: What is the difference between the “Basic Critter Party”, the “Aha” theme parties, and the ‘Cre-8” parties?
A: The Critter Party provides you and your guests with access to the museum for the entire day along with use of our birthday party room for up to two hours.
The” Aha” and ”Cre-8” parties include facilitated workshops led by our Birthday Party Coordinators and designed to provide you and your guests with a unique birthday party experience. Each party has a theme and can include special craft making, treasure hunts, and/or clay animation activities.
Q: Can we bring our own food?
A: Yes. You are more than welcome to bring your own food. There is a mini refrigerator in the Birthday Party Room for your use. (Please note: due to the small size of the refrigerator, we suggest not bringing anything too large or that has to be kept frozen.
You are welcome to order food to be delivered to Children’s Creativity Museum. For catering suggestions please ask your birthday party coordinator for recommendations. The Children’s Creativity Museum does not provide food.
Q: How long can my guests stay?
A: All parties provide guests with admission to the museum for the entire day (from 10:00am to 4:00pm). We ask that you fill out a guest list and email it to us the day before the party. All guests should check in at the front desk for entry into the museum. The Birthday Party room is exclusively yours for up to 2 hours (including clean-up time). Please plan for at least 15 minutes to clear the room before your two-hour reservation ends.
Q: When should I expect to hear from my Birthday Party Coordinator?
A: You can expect to hear from your birthday party coordinator one week before your party to discuss the flow of the party and the activities for theme parties.
Q: What is the deal with the Guest List?
A: We ask that you fill out the guest list that was included with your confirmation email, Please include all adults and kids (including children under age 3) that are coming into the party. We need this information in order to check guests in as they arrive at the museum. Please provide us with the list the day before the party. We can make changes on the day of the party if necessary.
Q: Will there be someone to help unload our car?
A: Yes. If you are driving to the museum give us a call at 415.820.3515 when you are about 5 minutes away. Please pull in to the driveway at the corner on 4th and Howard (enter driveway on 4th Street). A staff member will be there to assist you with unloading you car. The museum does not have a dedicated parking garage, however public parking is available at 3rd and Folsom Street and 5th & Mission Street garages. Pricing may vary, call garage for daily rates.
Q: What if I have to cancel the party?
A: Parties cancelled five or more days in advance of the original date may be rescheduled up to two times. Rescheduled parties must occur within two months of the original date. Deposits are not refundable.